Support

Self-help through the Customer Support Portal is available 24 hours a day, 7 days a week and includes: 

 
  • Knowledge Base of information 
  • Downloads of software releases and documents
  • Online support ticket submission and tracking

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New to the Support Center? 

 
If you are a Xirrus Customer or a Partner new to the Support Center and would like to have access to the Customer Support Portal, you can apply for a new account below.

Apply 
 


Direct Support

Xirrus Customer Service Representatives are available 24 hours a day, 7 days a week via:

  • Email: support@xirrus.com
  • Live Chat: Login to start Live Chat (available Mon-Fri )
  • Phone:
 United States and Canada  +1.800.947.7871  (US Toll Free) or
 +1.805.262.1600  (Direct)
  Europe, Middle East, and Africa  +44.20.3239.8644
 Asia and Oceania  +61.2.8006.0622
  Latin, Central, and South America        +1.805.262.1600