World-class support services to help ensure the successful, ongoing operation of your Xirrus wireless network.

Self-help Customer Support Portal available 24 hours a day, 7 days a week:

  • Knowledge Base of information 
  • Downloads of software releases and documents
  • Online support ticket submission and tracking


New to the Support Center?

Xirrus Customers and Partners who would like to have access to the Customer Support Portal, can APPLY for a new account.


Direct Support

Xirrus Customer Service Representatives are available 24 hours a day, 7 days a week via:

  • Email:
  • Live Chat: Login to start Live Chat (available Mon-Fri )
  • Phone:
    • United States and Canada: +1.800.947.7871 (US Toll Free) or +1.805.262.1600  (Direct)
    • Europe, Middle East, and Africa: +44.20.3239.8644
    • Australia: 1300 947 787 (within Australia)
    • Asia and Oceania: +61.2.8006.0622
    • Latin, Central, and South America: +1.805.262.1600