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Wi-Fi Deployment Guide - Hospitality


Leading hotels and resorts around the globe are upgrading their existing Wi-Fi infrastructure and Ethernet workgroup switches with the Xirrus Wi-Fi Array because only the Wi-Fi Array is capable of delivering...

  • Greater performance under heavy loads
  • Greater coverage with fewer devices
  • Greater user density in meeting spaces and ballrooms

As an example, A typical school building with lecture halls and classrooms is covered with three Wi-Fi Arrays compared to 16 traditional access points. This 5:1 ratio saves in equipment costs, cabling costs, switch port costs, and labor costs.

Us vs Them - Hospitality

Guide for Designing a Wi-Fi Network

Priority by Category

CriteriaRequirements
Coverage • Multiple guestrooms per device
• Flexible control of coverage area
• High gain directional antennas
• Automatic or manual RF control of coverage area
• Automatic Dynamic Channel Assignment
User Management • Easy User connection and authentication
• User Accounting
• Segregation of groups of users
• Monitoring and troubleshooting tools
• Interface with RADIUS Servers/ Nomadix/IP3 Gateways
• Multiple SSIDs
• Web page redirect
• Per-user monitoring
• Integrated packet capture and spectrum analyzer
Performance • Stable connections
• Segmentation of by guests and staff
• Stop bandwidth hogs
• Multiple Radio Coverage
• Multiple SSIDs
• Packet rate throttling
Security • Rogue AP and threat detection
• Authentication and encryption for staff
• Filtering/firewalling
• Payment Card Security (PCI) Compliance
• RADIUS authentication with WPA2 encryption
• Integrated threat sensor
• Integrated rules-based stateful firewall
• Station-to-station traffic blocking
Density • Guest Rooms:
    º Multiple b/g radios, multiple 11a
      radios
• Conference Centers and Meeting
   Rooms:
    º Support large user groups
• Guest Rooms:
    º Multiple 11a and 11b/g radios (4+) per Access Point
    º 802.11n when available
• Conference Centers & Meeting Rooms:
    º Multiple 11a and 11b/g radios (8+) per Access Point
    º Automatic user load balancing among radios
Network Management • Element management • Common local and centralized management
• Automatic RF coverage & channel assignment
• Leverage existing management tools (syslog, SNMP, etc.)
Resiliency • High availability
• Hardware resiliency
• Software resiliency
• Multiple radios with 50% coverage overlap
• Dual software images with rollback
• Configuration auditing and backup
• Active service health check with self correction
Infrastructure • Cabling • Gigabit Ethernet CAT5/6 cabling
• Gigabit Ethernet Switch Ports
Aesthetics • Aesthetically appealing
• Flexible, secure installation options
• Aesthetically appealing enclosure choices
• Paintable enclosure surfaces to blend into existing environment
• Securable, drop ceiling/surface mount indoor enclosures
Power • Flexible powering options • AC and Power over Ethernet/Gigabit Ethernet options
• Redundant power
Upgradeability • Multi-generational hardware platform
• Future proof for 802.11n
• Modular hardware and software for in-field upgrades
• Hardware headroom for future requirements, performance boost
• Design for 802.11n today – expandable to Cellular, Zigbee


Services

CriteriaRequirements
Planning • Real world (non-predictive) site surveys • Site surveys conducted with actual product
• Test both signal (RSSI) and data throughput
• Coverage guarantee
• Access Points installed on every other floor eases install
Installation • Simplified installation
• Minimal Guest Interruption
• Single Day installation
• No need for Professional Services to install
• "3" clicks or less to install a device
• Automatic channel assignment at boot-up with zero interference
Verification • Post-installation and verification • Re-run site survey with throughput testing to verify design


Application Priority by Category

CriteriaRequirements
Internet Applications
(Guest User)
• Calculated Connections per Second (CPS)
• Calculated Concurrent Connections (CC)
• Achieve desired CPS and CC
• 100K average TCP throughput for web surfing and email
• 500K average TCP throughput for file downloads
Application Responsiveness
(Staff)
• Ability to prioritize business critical applications • Application-based QoS
• SSID-based QoS
Voice over Wi-Fi
(Staff)
• Calculated Busy Hour Call Attempts (BHCA)
• Calculated Busy Hour Call Completion (BHCC) at an acceptable Mean Opinion Score (MOS)
• Achieve desired BHCA/BHCC with MOS > 3.8
• Fast roaming – sub 60 msec handoff
• Seamless wireless-wired QoS
• Low latency and jitter


Checklist for a Successful Wi-Fi Implementation

Most vendors offer a variety of products, some high-end with lots of features, some low-end for reduced costs and some require expensive software applications to enable features. When answering these questions verify the vendor is answering based on the proposed solution, not just available, costly upgrades.

Decision Criteria
Yes
No
Does Vendor support all standard LAN and WLAN standards without proprietary solutions or protocols that will limit the ability to expand the Wi-Fi network?    
Can the vendor provide like type references?    
Does the vendor provide site survey services?
  • Is there a separate cost for this?
  • Does the vendor perform the survey?
  • Is the same equipment to be deployed used for the survey?
  • Is it a live survey, vs. just predictive software?
  • Do they perform a Spectrum Analysis to identify possible noise sources?
  • Do they guarantee the results?
  • Will they provide heatmaps of the coverage?
   
Is the platform(s), firmware and software upgradable to support future evolution of the 802.11 standard (i.e. 802.11n, 802.v, 802.11w...)?   
Product Installation
  • Will the vendor do the install?
  • Is the installation free?
   
Support services
  • Does the vendor directly support their products or via a 3rd party?
  • Does the vendor offer free on site customer training on their product?
   
Security Certifications   
Although not specifically education related, the following certifications give an indication of the level of security provided by the product. Are they supported?   
PCI, HIPPA, FIPS-140   
Coverage
  • Is Access point able to support all 802.11a (extended channels)?
  • Is access point able to simultaneously support 802.11 b/g/a radios?
  • Does the Access point offer integrated high gain antennas for greater range?
   
Capacity
  • Does the Access Point support multiple (4 or more) independent radios?
  • Does the Access point offer a Sectored Antenna Architecture = Higher Data Rates at longer ranges?
   
Are the following Security Services supported?
  • WEP, WPA & WPA2?
  • Authentication: Open, MAC, 802.1x, WPR?
  • Integrated Stateful Firewall in the AP?
  • Integrated RADIUS server in the AP?
  • Integrated IDS/IPS sensor?
   
Bandwidth and channel supported
  • 802.11b?
  • 802.11g?
  • 802.11a?
  • Is Proposed product Upgradable to 802.11n?
   
Power source, are the following supported
  • Direct AC power?
  • POE?
  • POE over Gigabit connections?
  • AC/DC redundancy?
   
High Availability
  • Do proposed APs offer redundant uplink ports?
  • Is Radio-to-Radio failover available?
   
Distributed design
  • Is switching performed at the Access Point?
  • Is QoS tagging applied at access point?
  • Is Filtering/Firewall Policies applied at Access point?
   
Traffic encryption
  • Is encryption/decryption performed at the Access Point?
  • If encryption/decryption performed at controller how many APs can it support before being oversubscribed?
   
Is Wireless Distribution Services (WDS) available in the AP?   
System Management Tools
  • Does the proposed system offer Serial/CLI management?
  • Does the proposed system offer Centralized SNMP management?
  • Does the proposed system offer Web Based Management?
  • Does the proposed system offer Management over the air?
  • Does the proposed system offer Secure Management (SSH, HTTPS,)?
  • Can management traffic be disabled on all interfaces?
   
RF Management Tools
  • Does the proposed system offer an Integrated Spectrum Analyzer?
  • Does the proposed system offer Auto Cell sizing?
  • Does the proposed system offer Auto load balancing?
  • Does the proposed system offer Auto channel selection?
   
Support for VoWi-Fi
  • Is the proposed solution VIEW certified (Spectralink)?